Support

Support - Choose the right partner!

Speer offers Maintenance & Support (onsite and offsite), Managed Infrastructure, and Professional Services, to ensure that your business is always online.

IT Support & Maintenance

Speer manages your IT systems so you do not have to!

We work with your company to ensure we are covering the needs of your individual users.  Our trained engineers offer a professional friendly resolution to your ongoing needs.

Getting help with IT related issues can seem like a burden at times, and it really should not be. Our monthly IT support contracts come with access to our live support help-desk who with just a click of a button on the user’s desktop will connect in and fix your problem immediately. No waiting, very little time lost which leaves you free to run your company.

Not only that, but we also do preventative monitoring, your systems are monitored by our support team 24 hours a day 7 days a week, feeding back on problems or issues that may pop up before you know about it. Quite often, we can fix the problem before you are even aware you have it.

With our remote support technology, we have the ability to access the complete desktop and server environment of our customers, allowing for unmatched levels of overall IT Service. Remote support means our technicians are able to work on any problems that may arise in your environment without having to come to your place of business. They simply access your computer remotely in order to solve any technical issues as fast and efficiently as possible. This technology allows for minimal downtime and the most uncomplicated means to IT problem resolution for your business.

Focus on your business!

Managed Network Infrastructure

The flawless operation of your IT environment is critical to maximizing the productivity and performance of your business.

A managed network allows an organization to source the infrastructure, software and technical support services essential to operate and manage an IP-based communication network. Managed networks may provide hardware infrastructure resources such as servers, routers and switches, as well as operating system and firewall software to run and secure the back-end infrastructure and the data stored over it. The whole system is entirely monitored, and maintained by Speer.

Managed networks may include solutions and services such as managed LAN, managed WAN, a managed gateway, managed wireless networks and other automated network support services.

Maximize productivity!

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Professional Services

As demands on IT continue to grow, keeping up can be a challenge. While meeting your current needs is a good start, the best technology solutions consider future needs as well.

Our IT professional services team can help you build and orchestrate a strategy that supports your organization both today and tomorrow. Our experts will assess your objectives and identify areas of opportunity. Then, with your unique needs in mind, we will recommend technologies, services and software applications that will give your organization a competitive advantage.

We pride ourselves in delivering: project management, software development and consulting services, putting your needs first.

Keep up with IT Demands!